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M&S Energy customer? You'll soon be moved to SSE


SSE and M&S Energy have announced that their partnership is set to end in September, with all M&S Energy customers to be transferred to the big six supplier.

The M&S Energy brand, which has been in partnership with SSE for nine years, will no longer offer energy under the big six provider’s supply licence.

According to SSE, there will be no interruption to your supply, all M&S Energy customers are already supplied by SSE under a so-called ‘white label agreement’ – where the energy and customer service is supplied by SSE but sold under the M&S Energy brand.

This will continue, the only change will be the M&S Energy branding disappearing from bills and other communication.

If you’re on a fix with M&S Energy, your current deal with continue as normal – you’ll pay the same rates and any exit fees will apply if you want to switch away early – until the fixed period ends.

If you’re on a variable tarif, you’re free to switch away without penalty at any time as these deals don’t have exit fees.

SSE has also told us it will honour the renewable commitment on M&S Energy tariffs, either until 29 September for variable customers, or until the end of fixed-term deals.

Check if you can switch and save £100s/yr with our free Cheap Energy Club.

Martin Lewis

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What do SSE and M&S Energy say?

A joint statement from the suppliers said: “After nine years, SSE and M&S have taken the decision to end their relationship. SSE and M&S have achieved a lot as partners, supplying 100% green energy and supporting over 70 community energy projects under the M&S Energy brand.

“M&S Energy customers will continue to be supplied by SSE, with no interruption to their supply following this announcement. We will be writing to customers shortly to let them know about all the options available to them when the contract comes to an end in September 2018. SSE and M&S will work to ensure all communications are clear and transparent for customers.”

Future of M&S Energy

On the future of M&S Energy, An M&S spokesperson said: “As we continue to transform M&S, we have invited energy suppliers to pitch for the M&S Energy supply. As this process is ongoing we wouldn’t comment on the future of the brand.”

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